Testimonials
Why North Texas Homeowners Trust Cross Custom Homes
At Cross Custom Homes, we believe building a custom home starts with building a lasting relationship. As a trusted North Texas custom home builder, we bring each client’s vision to life with quality craftsmanship, personal service, and a commitment to excellence from start to finish. Serving Parker County and surrounding communities, we do more than build exceptional homes—we build lasting relationships through a homebuilding experience that is clear, collaborative, and rewarding. Explore the testimonials from homeowners who chose Cross Custom Homes and see why families trust us to build homes that reflect their lifestyle, priorities, and dreams.
Testimonials
We had an exceptional experience with Logan and Cross Custom Homes building our retirement home in Decatur, Texas. If you want a builder who is well versed in building in the rural setting, extremely ethical, attentive to detail and offers fair pricing, I highly recommend Cross Custom Homes. Logan has a solid team with Christine handling the administrative tasks with professionalism, Fernando helping with some of the build process details, and Sarah handling design support throughout the build. Above all, our project manager, John Davic, was amazing! He was always quick to respond to any text or phone call when we needed answers or help getting something resolved. He handled all aspects of our project with calmness, professionalism, knowledge, and a great sense of humor. After closing, his response time and follow-up continue to be as quick. John's personal experience as a carpenter, long tenure in home building,g and fluency in Spanish makes him uniquely equipped as a construction project manager. We give Cross Custom Homes our highest recommendation!
- Oltrogge Family
The entire team was amazing. From our first contact to the final closing. We have high expectations and Cross delivered across the board. We initially met with the owner, Logan. He instantly gave us a good feeling. We had already met with other builders and when we met with Logan it was a "when you know, you know" situation. Once we selected Cross, our PM, Fernando was great. He LISTENED to our wants and at times (due to his expertise) suggested alternate options or better ways of doing something along with the reasons why. Fernando got a much-deserved promotion and we got to work with Mike. Also great. Any of our concerns were listened to and addressed at the appropriate time. We did not hear, hurry up and close we will fix it later. With any big decision, before selecting Cross, we reached out to previous customers. We wanted to know how Cross addressed issues (we all know they will happen). We had heard horror stories about other builders. Everyone we spoke with said issues before during and after closing were addressed timely and professionally. That was important to us. Almost 9 months later and all we have to say is positive about our experience and our home. I am happy to speak with any prospective home buyer about our experience and PROUD to share our BEAUTIFUL Cross home with you.
- Raquel Fenton
The Cross Custom Homes experience was a premium experience from my first phone call to Logan and continues after we
moved in a week ago.
My wife was initially concerned about colors, floors, countertops, tiles, paint, etc I am sure it is a concern of many that are building a home, however Cross Custom Home provided a designing rock star Sarah Hughes that worked hand in hand with us and we couldn't be happier.
Our Project Manager John Davic surpassed the definition of service and efficiency to a whole new level that I never thought possible.
What I liked the most was the transparent and direct communication with incredible response times that had me completely at ease throughout the process. The modern tools and visibility to schedules, procurement and timelines provided a real time update and accuracy within 24 hrs.
Thank you, Logan and Team, you too Fernando ;-) for hiring the best to provide the best. We couldn't be happier with our finished results and a place we can call home.- Scott Bahr
We've just completed our dream home with Cross Custom Homes and we could not be happier. This company has been completely transparent from beginning to end. From the initial meeting, through the entire building process, and all the way to move in and even beyond, they have been responsive and on top of it all! They made me feel like I was the only client in the world. A special mention goes out to Michael, our project manager, for being an absolute professional. He even designed, sourced the material, and worked directly with a carpenter to surprise us with the most beautiful interior barn doors I could have imagined. Thank you, Cross for setting the bar so high for all other builders in Weatherford and all of Parker County!
- Matt Lero
Cross Custom homes lead by Logan Cross and his team are really great folks to work with. Communication was often and frequent by all members of their team and their desire to ensure they built an amazing home for our family was unmatched. Michael, our project supervisor, communicated with us throughout the entire process and was very knowledgeable and professional. The use of their interior designer, Sarah, was also great to work with and helped us get all the selections to the finish line as well as provided great ideas. Logan has definitely instilled great values in his employees to ensure you love your newly built home. I also can't leave out Fernando... Fernando's experience in building and quality control was great and a pleasure to work with. If you are building where Cross Custom Homes builds, it is worth a call and meeting.- Brennon Skaggs
We had a stress free experience with the Cross team of professionals. How many people can say they like their builder at the end of the project? We do, they’re an awesome group.- Mike Boone
Cross built our home in Santo Texas. We absolutely love it. It's the small details that really stand out. The craftmanship and the workers were a delight to deal with. I understand why others have chosen them as well out here. Highly recommend!
- Todd Smith
Best home builder in the area! Attention to every detail and treat their customers like family.
- Christa Christian